DMCA / Brand Complaints
Effective 2026-04-18
RepsRadar respects intellectual property rights. If you believe content on the Site infringes your copyright or trademark, send us a notice and we will respond promptly.
1. How to submit a notice
Email [email protected] with the subject line "DMCA Notice" or "Brand Complaint" and include all of:
- A physical or electronic signature of a person authorized to act on behalf of the rights owner.
- Identification of the work or trademark claimed to have been infringed.
- Identification of the material on the Site you believe to be infringing — provide the full URL(s).
- Your name, address, telephone number, and email so we can contact you.
- A statement that you have a good-faith belief that the disputed use is not authorized by the rights owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the rights owner or authorized to act on their behalf.
2. Our response (SLA)
- We acknowledge receipt within 24 hours (business days) of a properly-formatted notice.
- For valid notices we remove or disable access to the affected material within 72 hours.
- Removed product pages return HTTP 410 (gone) and are excluded from subsequent sitemaps and search indices.
- We notify the user (if any) who submitted the disputed content.
- We log the takedown in our internal compliance ledger for two years.
3. Counter-notice
If you believe content was removed in error, you may submit a counter-notice to the same email address with:
- Your physical or electronic signature.
- Identification of the removed material and the location it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief the removal was a mistake or misidentification.
- Your name, address, telephone number, and consent to the jurisdiction of the courts where you reside (or, if outside the United States, of any judicial district where the Site operator may be found).
- A statement that you will accept service of process from the party who filed the original notice or their agent.
4. Repeat infringers
We terminate accounts of users who are the subject of repeated valid infringement notices.
5. Bad-faith notices
Submitting a knowingly false notice may expose you to liability for damages, including costs and attorneys' fees, under 17 U.S.C. §512(f) or comparable laws.
6. Trademark complaints (non-DMCA)
For trademark concerns (e.g., listings using a brand name without license), use the same email address with subject "Brand Complaint". Provide the registration number, jurisdiction, and the URL(s) at issue. We treat these on the same SLA as DMCA notices.